HNM Virtual Services

Solar Industry

Why It Matters

The solar industry involves high customer interaction, strict government compliance, and complex workflows like rebates, grid connections, and CRM handling. Most solar businesses struggle to keep up with admin and follow-ups — which can lead to missed sales and unhappy customers.

What We Do for Solar Businesses

Telesales & Appointment Booking

- We call new and follow-up leads from Facebook, Google Ads, and website forms.
- Confirm appointments for site visits, virtual consultations, or quote presentations.
- Agents follow scripts and log notes into your CRM (e.g. Pipedrive, Zoho, HubSpot).

Customer Follow-ups


- Post-installation check-ins, payment reminders, review requests.
- Battery upselling calls.
- Grid-connection updates and coordination.

Compliance & Documentation Support


- VIC rebate form assistance.
- STC paperwork coordination.
- Installer license checks, compliance evidence collation.
- Internal file naming, record management, and checklist creation.

Admin & CRM Support

- Entering customer data into CRM and updating pipelines.
- Managing solar calculator outputs, proposals, and quote templates.
- Uploading documents to Solar Victoria, Energy Victoria, or relevant platforms.

Marketing & Lead Nurturing Help


- Email marketing assistance.
-SMS campaign coordination.
-SEO blog formatting or keyword integration.

Whether you're a new solar retailer or scaling fast — we’re the team behind your team.

Request a quote or book a call to see how we support solar success stories like yours.

Book a Call

Why This Works

We understand solar workflows from real-world experience. You don’t need to train us from scratch — we already speak your language (inverters, STCs, feed-in tariffs, etc.).

And we work in your local hours — so your sales team stays supported in real-time.

Key Benefits:

  • Consistent brand presence
  • SEO growth without agency fees
  • Customisable monthly support
  • Full visibility and approval control
  • Trained marketers familiar with AU/US markets
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Solar & Renewable Energy

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