HNM Virtual Services

Industries We Serve

Smart Support Across Every Industry

No matter what business you’re in — if you need help scaling, we’re your team.

At H&M Virtual Services, we started by supporting solar companies. But as we grew, so did our expertise. Today, we help small to mid-sized businesses across multiple industries streamline operations, boost productivity, and save time through tailored offshore support.

From customer service to telesales, from marketing to back-office admin — we adapt to your tools, time zone, and workflow.

Solar Industry

Offshore Support Built for the Solar Industry

We know solar inside out — because it’s where we started. Our team understands the unique challenges of solar businesses, including lead follow-up, rebate compliance, CRM workflows, and more.

We support solar retailers with:
  • Telesales & quote follow-ups
  • Appointment booking
  • Compliance documentation (e.g. VIC rebates, STCs)
  • Post-installation customer care
  • CRM management (e.g. Pipedrive, Zoho, SolarPlus)
Perfect for Australian & US-based solar companies looking to scale without increasing costs.
Healthcare

Healthcare Industry

Focus on Patients. We’ll Handle the Rest.

Whether you’re a clinic, telehealth provider, or wellness brand — we help manage your admin, support, and marketing so you can focus on care.

We assist with:
  • Appointment confirmations and reminders
  • Patient form management
  • Email & phone support
  • Data entry and records organisation
  • Digital marketing for healthcare services
Your support team — trained in confidentiality and care.

Real Estate Industry

Smart Backend Support for Busy Real Estate Teams

In real estate, speed and responsiveness are everything. We help you stay on top of enquiries, listings, paperwork, and lead nurturing — without hiring more locally.

We offer:
  • Telesales & inquiry follow-ups
  • Property listing uploads and updates
  • CRM & appointment management
  • Email & chat support for buyers/sellers
  • Admin help with contracts and compliance
Ideal for real estate agents, property managers, and leasing teams.
Real Estate

Ready to Build Your Offshore Team?

Whether you need one virtual assistant or a full team across multiple functions, we’re ready to help.

👉 Request a quote or schedule a free discovery call today.

Book a Call

eCommerce Industry

Scale Your Store — Without Scaling Your Payroll

Running an online store? We provide the behind-the-scenes support you need — so you can focus on growth, marketing, and new product launches.

We help with:
  • Order management & customer service
  • Product uploads, descriptions & inventory updates
  • Live chat and email support
  • Admin for returns, refunds & shipping updates
  • Marketing support (emails, social, SEO)
Works with Shopify, WooCommerce, Amazon, and more.

Education Industry

Admin and Support for Online & Offline Learning Providers

From enrolments to student help desks — we provide reliable support for educators, training providers, and coaching institutes.

We assist with:
  • Student inquiry handling
  • Onboarding & enrolment document management
  • Class scheduling support
  • Email & live chat for current learners
  • Content posting and website updates
Perfect for EdTech, RTOs, tutoring platforms, and online schools.

Other Sectors

Don’t See Your Industry Listed? We Can Still Help.

Many of our clients come from industries like:

We help with:
  • Legal & Accounting
  • IT Services & SaaS
  • Hospitality & Event Management
  • Home Services & Trades
  • Agencies & Freelancers

If your business needs sales, admin, support, or marketing help, we’ll build a custom solution that works for you.

👉 Let’s talk — and see how we can support your industry.

L o a d i n g