- +91 89554 88703
- info@hnmvirtualservices.com
Healthcare Industry
Why It Matters
Healthcare professionals and service providers are under constant pressure to deliver timely, compassionate care — while juggling admin, patient communication, and compliance. That’s where we step in.
Whether you’re running a clinic, telehealth platform, allied health practice, or wellness centre — our offshore support helps you stay organised, responsive, and patient-focused.
What We Do
Appointment Handling & Patient Coordination
- Call or message patients to confirm bookings, send reminders, or reschedule.
- Follow up on missed appointments or incomplete intake forms.
- Handle bookings for clinics, virtual sessions, or follow-up consultations.
Document Management & Form Support
- Digitise and organise patient forms, referral letters, or consent documents.
- Assist with Medicare, insurance, or billing documentation.
- Format medical reports, templates, or communication logs.
Email & Phone Support
- Respond to patient queries (non-clinical).
- Route queries to appropriate staff or departments.
- Manage waitlist and follow-up communication.
Data Entry & Confidential Admin
- Input patient data into systems like Cliniko, Halaxy, or PracticeHub.
- Keep health records updated and properly filed.
- Assist with monthly reports, billing reconciliation, and compliance logs.
Marketing & Engagement Support
- Send appointment reminders via SMS/email.
- Schedule social media content for your clinic or brand.
- Assist with newsletters and announcements.
Need a hand with admin so you can focus on patient care?
Let’s build you a reliable offshore marketing team — tailored to your goals, tools, and timelines.
Request a quote or schedule a free discovery call to get started.
Why It Works
Our support staff are trained in discretion, confidentiality, and sensitivity. While we don’t provide medical advice, we manage your day-to-day admin and communication accurately and respectfully — so you can spend more time with patients, not paperwork.
We work across time zones and use secure systems to ensure patient data stays protected and workflows remain efficient.
Key Benefits:
- Allied health clinics (chiro, physio, podiatry, etc.)
- Telehealth startups and online health platforms
- Psychology and counselling services
- NDIS providers and healthcare consultants
Whether you need outbound sales, inbound support, backend admin, or full-service staffing — we’re here to help you grow smart.
