HNM Virtual Services

Real Estate Industry

Why It Matters

Real estate is a fast-moving industry where missed calls, delayed follow-ups, or lost documents can mean lost deals. Whether you’re selling homes, managing rentals, or running an agency, the back-end workload can pile up fast — and that’s where we come in.

We provide trained offshore support to keep your real estate business organised, responsive, and ahead of the competition.

What We Do

Lead Handling & Telesales Support

- Call and follow up with buyer and tenant enquiries.
- Schedule property inspections and valuation appointments.
- Qualify leads using custom scripts and update CRM records.
- Handle enquiry overflow during busy periods or after hours.

CRM & Listing Management


-Add and update property listings on your website or platforms like realestate.com.au, Domain, Zillow, etc..
- Manage photo uploads, descriptions, floor plans, price changes.
- Maintain CRM pipelines for buyers, sellers, and landlords (e.g. Agentbox, Rex, Zoho, HubSpot).

Email & Chat Support


- Respond to general inquiries.
- Send brochures, floor plans, or rental applications.
- Coordinate with solicitors, conveyancers, and vendors.
- Handle online chat on your website.

Document Prep & Admin Help

- Format and manage documents like contracts, tenancy agreements, appraisal reports.
- Organise compliance documents (ID checks, proof of income, references).
- Assist with onboarding landlords or tenants.
- Manage digital signatures and PDF prep.

Marketing & Campaign Support


- Schedule and post listings on social media.
- Format and send email newsletters.
- Manage Google Reviews and agent profile updates.

Want help managing leads, listings, and real estate— admin?

We’ll build you a dedicated offshore support system — trained to handle the pressure and pace of real estate.

 

Request a quote or schedule a free call today.

Why It Works

We know that in real estate, timing and presentation are everything. Our virtual team ensures that:

You’ll save hours of admin time while delivering a smoother, faster experience for your buyers, sellers, and renters.

Key Benefits: