- +91 89554 88703
- info@hnmvirtualservices.com
Custom BPO Solutions
About This Service
This is our most flexible and powerful service — we design a custom Business Process Outsourcing (BPO) solution tailored specifically to your workflows, systems, goals, and industry.
Whether you need help with sales, support, admin, marketing, or a combination — we build a dedicated offshore team to handle it all, exactly how you want it
Best Fit For
- Solar or renewable energy companies needing end-to-end back-office and sales process support.
- Fast-growing businesses who are expanding rapidly but can’t keep up with hiring.
- eCommerce & real estate firms needing multi-role support under one roof.
- Agencies and service providers looking to outsource recurring business functions.
- Companies with unique workflows or industry-specific tools who need tailored help.
What We Do
End-to-End BPO Setup
- Process mapping, role planning, workflow optimisation.
- Recruitment, onboarding, and team structuring.
Custom CRM & Tool Setup
- Assist with Zoho, HubSpot, Salesforce, etc..
- Dashboard creation and reporting tools.
Multi-Service Support
- Combine telesales + admin + support + marketing into one integrated team.
- Build specialist pods (e.g. lead gen pod, compliance pod, etc.).
Documentation & SOPs
- We write and implement standard operating procedures.
- Define KPIs and create training materials.
Ongoing Performance Management
- Daily task tracking, weekly reporting, team huddles.
- Quality control and team backups built in.
What We Do
Need to hire offshore staff — the easy way?
Let us build your dream team, train them, and support them while you stay focused on growth.
Request a quote or schedule a discovery call today.
How It Works
You tell us what needs to be handled
We review your process and set up templates
We build a tailored solution
with the right team, tools, hours, and SOPs
We set up dashboards, reports, and training
We go live — and help you scale from there
Why This Works
Every business is different — and that’s why one-size-fits-all outsourcing doesn’t work. We start with your process, your needs, and your goals — and we design a system around them.
You get a team that works in your time zone, knows your tools, and follows your instructions — as if they were sitting in your office.
Key Benefits:
- A complete offshore team built for your exact needs
- Flexible setup: one staff or full departmen
- Fully managed, yet you stay in control
- Scalable and cost-effective compared to hiring locally
- Designed for long-term success, not short-term savings
Whether you need outbound sales, inbound support, backend admin, or full-service staffing — we’re here to help you grow smart.
